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Policies & documents
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15 of 15 documents
Security Overview
How casaios protects customer data: architecture, access control, encryption, monitoring and resilience.
- Category
- Security
- Last updated
- Not yet published
Responsible AI Statement
casaios principles for transparent, human-centred and provider-independent AI.
- Category
- Responsible AI
- Last updated
- Not yet published
Subprocessor Register
Current list of third parties processing customer data on behalf of casaios.
- Category
- Privacy
- v
- 1.2
- Last updated
- Published 2026-07-21
Data Processing Agreement (DPA)
Contractual terms governing casaios processing of personal data on behalf of customers.
- Category
- Legal
- Last updated
- Not yet published
Privacy Policy
What personal data casaios collects, why, on what legal basis and for how long.
- Category
- Privacy
- Last updated
- Not yet published
Cookie Policy
Cookies and similar technologies used by casaios, and how preferences are managed.
- Category
- Privacy
- Last updated
- Not yet published
AI Processing Notice
How prompts, outputs and context data are handled when AI features are used.
- Category
- Responsible AI
- Last updated
- Not yet published
Technical and Organizational Measures (TOMs)
Article 32 style control description covering confidentiality, integrity, availability and resilience.
- Category
- Security
- Last updated
- Not yet published
Data Retention & Deletion Policy
Retention periods per data category, deletion triggers and verified erasure.
- Category
- Privacy
- Last updated
- Not yet published
Information Security Policy
The governing policy for information security roles, responsibilities and control objectives.
- Category
- Security
- Last updated
- Not yet published
Incident Response Policy
Detection, triage, containment, customer notification and post-incident review.
- Category
- Security
- Last updated
- Not yet published
Business Continuity & Disaster Recovery Policy
Recovery objectives, failover approach and continuity testing schedule.
- Category
- Security
- Last updated
- Not yet published
Vulnerability Disclosure Policy
How to report a suspected vulnerability to casaios and what to expect in response.
- Category
- Security
- Last updated
- Not yet published
Acceptable Use Policy
Permitted and prohibited uses of the casaios platform, including AI-specific restrictions.
- Category
- Legal
- Last updated
- Not yet published
Service Level & Availability Statement
Availability targets, measurement method, support response times and maintenance windows.
- Category
- Compliance
- Last updated
- Not yet published